Repair Services

We're Here for You!

Customer Priority

As a full-service company we recognize that one of our most important responsibilities is service after the sale.

Strategically Located

We employ the largest fleet of factory trained and strategically located service and installation crews in the industry.


Our internal technical support staff is also available to provide prompt solutions for all of our customers worldwide.

Help Us Help You

If you have technical questions about a repair or our ability to service a piece of equipment please direct your questions to our “Electronics Repair” department at 800-265-2010.
Please have the following information ready:

  • 1

    Name of Manufacturer
  • 2

    Model Number
  • 3

    Serial Number
  • 4

    Software Version (if available)
  • 5

    Description of Equipment

Repair FOrm

If you need to send a product to us for repair, use the digital form below. If you would like to fill the form out on paper, please click on the ‘Download Service Form’ button and fill out the required fields. Print the form and include with your shipment to the address on the top of the form. Please direct all repairs to the attention of the Repair Department.


Invoice To:

Please provide a full street address, not just a P.O. Box #

Return To:

Please provide a full street address not just a P.O. Box #
MM slash DD slash YYYY
MM slash DD slash YYYY

Repair Needs

Please briefly describe the problem and services you desire.
Please package your return with care. Place it tightly into a sturdy carton large enough to allow for 1.5 – 2 in. of minimum padding on all sides. A carton that is too large can allow for excess movement during shipping. A carton that is too small offers little protection. Please be sure that any electronics enclosures that have a large amount of open space inside are tightly packed. Use filler material inside to prevent the internal electronics boards from becoming dislodged from the backing plate, thereby preventing further damage. A few minutes of extra effort with the packaging will pay great dividends.

Return Shipping Information

Level of service requested: (Please select you desired level of return service) If left unspecified we will return repairs by UPS Ground service.
UPS Shipping:(Required)

This field is for validation purposes and should be left unchanged.

Contact Us